Important Things to Look for When Selecting a New Plumber

Are you in need of a plumber? Make sure you spend a sufficient amount of time researching contractors in your area so you know you’re getting the services of a trustworthy, high-quality professional.

Here are just a few examples of some of the most important traits to look for in a local plumbing company in San Antonio, TX:

  • Certifications: You must make sure any plumber you work with is properly certified and accredited. The necessary certifications may vary based on the kind of work you need, but any certifications are indicative that the plumber has sufficient training and is able to meet certain standards of quality.
  • Insurance: Don’t even think about working with a plumber that isn’t insured. Insurance doesn’t just protect the plumber—it also protects you if something goes wrong during the job. If any problems arise and some damage or injuries occur, insurance makes sure it’s all covered. If you can’t find out whether a company is insured (and the amount and type of insurance coverage they have), don’t move forward with their work.
  • Availability: Check to see what kind of availability the plumber has. You never know when a plumbing emergency is going to strike, so it can give you some peace of mind to know your chosen plumber is available around the clock to provide assistance. If, for example, a pipe bursts or a boiler breaks, you’ll need a plumber that provides 24-hour emergency services—sometimes, plumbing issues really can’t wait until regular business hours. In addition to 24/7 services, make sure there’s someone available to speak to around the clock as well.
  • Local vs. national: Is your potential plumber a local or national company? One isn’t necessarily better than the other—it all depends on what you’re looking for. Local businesses will know your area and some of the local plumbing idiosyncrasies, and it can be nice to keep your money in the local economy while enjoying the experience of working with a more personal local face. National companies will have a strong reputation and may be able to offer lower prices in some circumstances.
  • Website: Does the plumber have a website that is updated and includes information about their services and contact information? If there is no website, or it looks like they put no care into their website, what could this potentially say about the quality of services they offer?
  • Rates: Any plumber you work with should be willing to provide you with written quotes in advance of performing any work. Transparency with rates is an important quality to have, and makes that plumber much more trustworthy.
  • Reviews: Check online reviews to see what actual customers are saying about the plumber’s services. Don’t be dissuaded by a few negative reviews, but if there’s a pattern of negative reviews or certain issues that keep coming up, this could be a warning sign.

For more information about what to look for among local plumbing companies in San Antonio, TX, contact Big City Plumbing, LLC today and we’ll be happy to discuss our qualifications.

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