February 19, 2021

2021-04-08 | 17:22:57

"Big City Plumbing is awesome! They've been great customers for several years where I work and have always been easy to work with. I had the pleasure of being their customer today. Like most people in our area, I had a pipe burst with the winter storm and was without water. I reached out to Big City Plumbing and they got us taken care of as fast as they could. Understanding that they're busier than ever and they're trying to take care of everyone, I was so happy to see them as quick as we did. We were fortunate enough to have our leak not damage the main part of the house but rather a small corner of the garage. It was almost impossible to repair the broken pipe so they replaced the line coming into the house with a new line and added an easy access shut off valve right by the garage. Both Homer and Travis were professional, respectful, and easy to work with. With as much work as I'm sure they're having to do, I was impressed with how relaxed and professional they were about things. I can't say enough about how great everyone was during this fiasco. They got our water on and made sure that the new pipes were well insulated so that we shouldn't have this problem again. Big City Plumbing is a fantastic company, with great people from top to bottom. You can tell that they genuinely care about their work, their team, and their community. Thank you all so much for the work you did and the work you are doing to help our community."
February 15, 2021

David | 2021-02-10 17:51:15

"Joey and Luis did a great job repairing two issues that needed to be fixed as part of our home inspection and sale process. They worked through lunch so that they could get the job done in one day, and were happy to answer any of my questions and concerns. This job involved crawling under the house to fix a pipe under the bathroom and they had to change plans a couple times but still were able to get it all done and at a reasonable price. I will call them again if needed and recommend them."
February 15, 2021

Trey Porter | 2021-02-10 17:50:44

"Great experience! Starting with Rafaela, the customer service was top notch. Everything was clearly explained up front, and Joey and Luis showed up right on time, and got the job done within an hour. Fair price, and very satisfied."
February 15, 2021

Hector Martinez | 2021-02-10 17:51:47

"Big City plumbing. Can't say enough positive things here. Got an estimate from another company!!! OMG. Sky high!! Called Big City!! What a difference! Receptionist Rafaela kept me posted on arrival times and delays. Very professional. Peter and James came out to do the work. Friendly and jovial the whole time. They did the work so expertly! All the parts they bought they used right in front of me. No waste whatsoever. And they cleaned up what little mess they made. The price?? Priceless!! 3 times less than the other guy. Call em!! They are great."
February 5, 2021

Justin | 2021-02-04 22:04:12

"Had a badly clogged kitchen sink due to a family member putting too much stuff in the garbage disposal. Both sinks would not drain and we were stuck with post dinner dirty water in our sinks. Called Big City Plumbing at the recommendation of a co-worked and from the time Liz picked up to help me set up my appointment to the time Chris and Travis left after fixing my issue my experience was great. They were incredibly friendly, informative, up front with their pricing and services, and took the time to answer any questions I had. Although it stinks we had a clog and had to call a plumber, I’m glad I called Big City because I’ve found a company that I can trust. I will definitely be calling them for any future plumbing needs! "