Reviews

August 20, 2026

"They were quick to respond, informative during their service, and professional job. Recommend to others."
August 17, 2026

"Years ago, my husband & his dad were looking for a reliable & affordable plumbing outfit to recommend to the customers of their hvac company who asked for one (frequent occurrence). I’d heard a rumor that my old friend & coworker had opened his own company, so I passed it along, saying I had complete confidence that Travis would be fair & excellent. (He did work for my very poor parents several times out of pure kindness, and at work I got compliments about him daily from customers who called in.) My fil would not recommend anyone to his loyal customer base without firsthand knowledge. So, when his water heater went out he called Big City to replace it. It so happened that my sister’s water heater had just been replaced by a company her husband wanted to use, and she’d showed me the invoice. My father in law’s total from Big City was HALF of what my sister paid, and the work was done beautifully. Soon after, our shower drain clogged, causing the toilet to back up and flood the bathroom and beyond. Big City came in clutch, showing up quickly and charging fairly. That’s when Big City became the only company our family hvac company would recommend (of any type - never found a worthy electrician), and we never once got a complaint about them. My fil has since passed, and my husband closed the hvac business, but we still call Big City for every plumbing issue, as does my mil. I haven’t seen or spoken to Travis in ages, so it’s not about special attention or discounted rates. We use this company simply bc we can trust them to show up, communicate, do the work properly, and charge a fair price. Integrity starts at the top, and when encouraged, flows down through the ranks. Thanks for showing the rest how it’s done, Big City!"
August 17, 2026

"Thank you Chris & everyone at BCP! Hard working, knowledgeable with great communication all the way through. Would 100% recommend."
August 14, 2026

"Excellent communication, honesty, and always kept me up to speed on what was going on. Will use again."
August 13, 2026

"Couldn't say enough good things about our experience with everyone at Big City Plumbing, from the admin to the excavation teams. Chris and Michael made sure things were done correctly, and despite unexpected issue after unexpected issue, they always had smiles on their faces. The entire team communicated efficiently throughout the process and made sure we knew exactly what was going on at each step. Thank you BCP!"