Reviews
September 15, 2022
David DeRyke | 2022-09-14 15:10:12
"Gerald and his partner demonstrated a high level of competency performing the plumbing maintenance services. We’ll continue to use bigcityplumbing for plumbing services on both our residences . They come highly recommended. "
August 17, 2022
Glen Anderson | 2022-08-16 22:05:04
"We love these guys! You won't find a better plumbing company A General has 4 stars and Big City Plumbing has 5. That's how good they are!"
August 4, 2022
2022-08-15 | 17:22:45
"Joey & Joseph was phenomenal my wife had nothing but great things to say about this company. Highly recommended! If you have any work needed call this company 1st"
August 4, 2022
2022-08-15 | 17:22:03
"I was looking for a second opinion because the first plumber we used was not the best. From day one Rafaela let me vent and reassured me every step of the way until the technicians could get out to the house that they would be able to help me. She gave me an estimate of what I needed to be done, which made me feel more comfortable because the previous plumber charged us $1,100. But the estimation from this company was only a quarter of that price. Even after a mishap from the Air mitigation time from another company Rafaela was able to dispatch a team to the house to do a quick valve replacement. The team that came out to do the valve replacement was Gerald and Craig. Mind you, I just had foot surgery and was mentally drained when they got to the house. Gerald and Craig were very understanding of the frustration I had and eased my mind. They basically made me feel like I had nothing to worry about and that it would be fixed. They did the job so quickly, and we were able to turn the water back on. I am so grateful for that team because if they did not come out, we would not have been able to shower. The team that came out to run a camera in my pipes to give my insurance an estimation was Luis and Timothy. These two were troopers. I had scheduled the home warranty team, the insurance claim adjuster, and Big City Plumbing at the same time. Luis and Tim were very thorough, upfront, straightforward, forward, and exhausted all means to camera my pipes. I thank god for this company that was able to help my family and me to figure out all these plumbing issues we have. If you are looking for a company that is really out to take care of you, you have found it here with Big City Plumbing. They offer a military discount and even a Client care plan. Thank you again to Rafaela for answering all my calls and questions. Thank you, Gerald and Craig, for coming to fix my valve and helping reassuring that I had nothing to stress about. Huge thank you to Luis and Timothy for being troopers today and exhausting all means to help me camera my pipes to find the root of my root problems. I highly recommend this company and will continue to use them."
August 1, 2022