Reviews

December 27, 2021

"Joey and Timothy professional and friendly. Also respectful and professional with each other. Extremely satisfied and would recommend Big City Plumbing to anyone!! Thank you!"
December 23, 2021

"Gerald and his assistant Joseph were extremely helpful, quick and professional diagnosing our leaking water heater and changing out our shower steam unit. They installed a water pressure regulator for us and then were able to come back out and replace our water heater. They answered all of our questions and were very efficient. Rafaela answered the phone every time I called and worked hard to organize everything and take care of us. I will definitely join the preferred customer program and they are my “go to” plumbing company from now on!"
December 22, 2021

"Very pleased with using Big City Plumbing, from initial contact with Rafaela through payment. Luis and Tim showed up promptly and immediately got to work to fix the issue, explaining everything to me along the way. They were very clear with pricing and made sure i was ok with their recommendations without pressuring me for the sale. I felt very confident with the work they completed.__Rafaela was very pleasant to deal with. She quickly determined the severity of my problem and got service routed to me asap.__I would recommend Big City."
December 15, 2021

"The plumbers were professional and on time. The old water heater was removed and a new one was placed. The installation included bringing everything up to code. The quoted price was the price charged. The plumbers were friendly and answered all my questions. I would use them again for my plumbing needs."
December 6, 2021

"Cannot recommend Big City Plumbing enough! Luis and James were so helpful the past few weeks. Initially, we had them run gas to our fireplace so we could enjoy a warm fire this winter. A few days later our hot water heater went out and they were prompt to come fix it. Rafaela and Angel were always quick to answer our phone calls and get us on the schedule. Thanks so much for your help!"