Reviews

November 12, 2026

"Felix and Skyler did a fantastic job. I had multiple issues needing attention and they tackled and resolved each one efficiently and conscientiously. Felix was very professional, knowledgeable and communicative, explaining each course of action and my options, including costs as well as showing me the actual area of concern. Skyler was very polite and helpful. They made a great team. I am very pleased with their work!"
November 6, 2026

"Chris is as able to do a sewer inspection of a property we are looking at, even found the clean out two inspectors missed. Great service."
November 5, 2026

"Water heater died on Tuesday afternoon. Called Big City Plbg and Rafaela immediately scheduled me for the next day between noon and 4 pm. She called me late that afternoon and said they had a cancelletion and they could be their in the morning around 10:30. Wednesday came and they texted me to say they would be there at 9 a.m. Boy, i was glad for that! Felix and Paul came at 9 and they were done by 9:30. Unbelievable!! No mess no fuss. Just got it done. Very clean job and they were both so polite and courteous!! They explained everything before and after the install. Glad i called them. Now i have hot water and able to sleep a little better!! Thank you, Big City Plbg!!!"
November 4, 2026

"On time, thoroughly impressed with the excellent job they did fixing a running toilet."
November 3, 2026

"Came same day and was prompt. No waiting all day for them to come! The tech was helpful and explained what was going on. Replaced our water heated and disposed of the old. Very efficient and professional."