Reviews

January 14, 2020

"Big City came on time, pleasant, presentable, fixed toilet leak and replaced faucet cartridges in timely manner, left clean, I would definitely recommend them."
January 6, 2020

"Great service and on time. They were able to fix my issue quickly and efficiently. I would recommend them to anyone."
December 26, 2019

"What can I say that has not previously been said by prior reviewers. In a day and age where attention to the customer experience seems to be deteriorating, this company stands out. In every way (Quality, Value, Responsiveness, Punctuality) they were there for work on one of our rental properties. We have definitely added them to our vendor list to handle our plumbing needs."
December 13, 2019

Melanie Lansing | 2019-12-09 22:37:59

"I've worked in customer service for years and Travis and Charlie were top notch. Very professional and upfront about what should be done to install my salt free water conditioner. They didn't try to sell me on anything outside of what needed to be done. Big City also offered the best pricing over 5 other companies I contacted in San Antonio. I will definitely call them again!"
December 13, 2019

Karen Nash | 2019-12-09 22:37:31

"I have just this year began using Big City plumbing at my main residence. I was so impressed with Homer and his communication skills, level of skill and punctuality and respectfulness to my concerns, I have asked him to now work on my rental house. I trust that he will be honest with me as to what needs to be done and what can wait. He never pressures me to afford more work than I am able. He answers my important questions along with my silly questions and doesn't make me feel awkward. This is very important to me since I deal with contractor services often. I believe their pricing is right in the market. Plumbing is not cheap and I cannot do it myself so I must trust and hire someone. Big City is the plumbing service for me and I am thankful to have someone I am not unhappy to call on."