Reviews

August 31, 2023

2025-05-02 | 14:50:27

"From start to finish the process was the best service one could hope for. The intake call was professional, courteous, and knowledgeable. Prior to arriving I received both a text with a bio, and a call. Luis and Donald explained everything they were doing, quickly diagnosed the problem (I needed a new regulator and a tankless heater flush), and their service was exceptional. They cleaned up after themselves and walked me through all the charges before starting work. Most importantly they fixed the problems. This is the third and now only company I will use. Highly recommend!"
August 29, 2023

2025-05-02 | 14:50:27

"Thank goodness for Big City plumbing, we got our hot water back on after 5 days. The booking process was quickly scheduled for service. Cris and Donald were punctual, professional, and knowledgeable as they quickly fixed the problem. Highly recommend!"
August 28, 2023

Bruce Burrier | 2023-08-26 13:14:09

"I called for a clogged toilet and backed up shower. I received a call and text, with picture when the techs were headed my way. Professional, kind and knowledgeable. Within 45 minutes the job was completed. Byron and Joseph obviously knew what they were doing. The cost was more than what I was quoted but still a very good deal. I will use these guys again if I have plumbing problems. Thank you. Bruce Burrier "
August 25, 2023

2025-05-24 | 08:31:04

"Big City staff is AMAZING to say the least. Very helpful, and always goes above and beyond to help us out. Highly recommend their services."
August 23, 2023

2025-05-02 | 14:50:28

"Had a great experience with Big City Plumbing! The booking process was easy and I was quickly scheduled for service. Cris and Donald were punctual, friendly, professional, and knowledgeable as they quickly identified and fixed the problem. Highly recommend!"