February 24, 2021
ramon gonzales
"I discovered water gushing out of the weep holes in my house's exterior wall. There was a burst pipe somewhere . After 5 days (due to snow storm & frigid weather) of turning my water off at the main & turning it on for showers & drinking water, Big City showed up. Cameron & Joey were professional as they troubleshot and worked to save me $. I highly recommend Big City."
February 24, 2021
ramon gonzales
"I discovered water gushing out of the weep holes in my house's exterior wall. There was a burst pipe somewhere . After 5 days (due to snow storm & frigid weather) of turning my water off at the main & turning it on for showers & drinking water, Big City showed up. Cameron & Joey were professional as they troubleshot and worked to save me $. I highly recommend Big City."
February 23, 2021
Mary Jane Guzman
"After 40 yrs with the same plumber, we decided to give Big City Plumbing a try. We were experiencing problems with our sewer so they came and fixed the problem. In their search for the cause, it was determined that a new sewer line was needed. Based on the charge for this service, which was approximately $500 less than what our longtime plumber had quoted us, we obtained an estimate from Big City Plumbing for the replacement of the sewer line. Their estimate was A LOT less than what our plumber had quoted us so we gave them our business. Charlie, Pete and Luis were very professional and friendly and not to mention the efficiency of the office staff in keeping us updated and informed. Since we mentioned that we previously bad experiences with contractors for work done to our home, we were being cautious. The company owner, Travis, came out personally to speak to us which said a lot about their integrity. We HIGHLY RECOMMEND Big City Plumbing."
February 21, 2021
Eleanor Cozart
"Big City Plumbing is awesome. Working with Patricia at the office to schedule the repair she was great giving us updates about when they thought they would make it to our house after the deep freeze of February 2021. The plumbers led by Charlie called the night before to tell us we were on the schedule for the next morning. Texted us when they were on the way, they came when they said they would be there, explained our choices and options. Fixed the initial problem, then checked every faucet, toilet, shower/bath, all outside faucets, and the outdoor shower, where they found another problem, before they left. The bill was very reasonable, no flat prices that end up charging you a lot of money for something that takes them 15 minutes. Explained what to do next time to protect the one area that failed.
his is the third time we have used Big City Plumbing in the last 5 years. First they replace all of our outside water lines, which did not freeze! Then then fixed a minor pin hole in a old copper water line. This time they replaced all of the copper piping that was installed by a plumber used by our general contractor during the remodel that froze and split during the freeze. Thank you so much we enjoy working with Travis' team and Big City Plumbing."
February 20, 2021
Ashley Stuart
"This company is so great! Fast, friendly, and reasonably priced. Joey&Louis were the most professional and kind plumbers. They really helped my Mom out she lives in Windcrest and needed their help right away during the crazy snow of 2021. Thank you so much!! We will refer you to everyone we know!"