Reviews

January 4, 2021

BCP is amazing

"I had a 500$ water bill when it was normally 75$. Not had a lot of luck with plumbers but one. Could not find the # or the name. But found myself waking up at 4am with their name. Big City Plumbing. Last time I used them three years ago they redid another co work and charged 800 less for it. Today, We were blessed by Charles and Camden. They were respectful, knowledgeable, and explained what they were doing. They were more than reasonable, found the source quickly, and fixed it. They gave me detailed info to give SAWS to get a refund. I even had them give me a price on a new water heater. I don’t think I have ever used the word “amazing” for plumbers. But they deserve it. Thank you for simplifying my life. "
December 10, 2020

"Professional and got the job done quickly. They checked everything thoroughly. Would recommend!"
December 7, 2020

2025-05-02 | 14:50:33

"The great customer service and friendly, professional technicians have made Big City Plumbing my go-to for any plumbing issues. Cris helped me fix a few small issues after moving into my new house, and Joey recently installed a drain pan under my water heater and discovered a pipe that needs to be replaced. He walked me through why the pipe needed to be replaced, how the process would go and how much it would cost from start to finish. The office staff are phenomenal too (Rafaela is a delight). Highly recommend!"
November 30, 2020

"Big City plumbing is excellent. They are professional and prompt. I have always gotten a call from one of the office workers to let me know someone was on the way. Today they installed a water heater and made sure everything was up to code. They have also done work for us on a leaking pipe under the asphalt in the driveway and they gave us the most reasonable estimate of any other plumbing service. Charlie is great, very personable and polite. We will continue to use them for all of our plumbing needs!"
November 22, 2020

"Chris and Camden arrived at my Mom's house and did a phenomenal job of installing our new water heater. They took me step by step on what they were going to do and also what they did after the job was done. They were clean and tidy with their work space and left it looking great. The job came in under budget compared to other companies that would have gouged my Mom and at this current time with everything going on it was greatly appreciated. Thanks a bunch, everyone at Big City Plumbing and we will most definitely be calling you guys back with any other jobs that we might need in the future. You gained a very satisfied customer!!"