Reviews

February 15, 2021

David | 2021-02-10 17:51:15

"Joey and Luis did a great job repairing two issues that needed to be fixed as part of our home inspection and sale process. They worked through lunch so that they could get the job done in one day, and were happy to answer any of my questions and concerns. This job involved crawling under the house to fix a pipe under the bathroom and they had to change plans a couple times but still were able to get it all done and at a reasonable price. I will call them again if needed and recommend them."
February 15, 2021

Trey Porter | 2021-02-10 17:50:44

"Great experience! Starting with Rafaela, the customer service was top notch. Everything was clearly explained up front, and Joey and Luis showed up right on time, and got the job done within an hour. Fair price, and very satisfied."
February 5, 2021

Justin | 2021-02-04 22:04:12

"Had a badly clogged kitchen sink due to a family member putting too much stuff in the garbage disposal. Both sinks would not drain and we were stuck with post dinner dirty water in our sinks. Called Big City Plumbing at the recommendation of a co-worked and from the time Liz picked up to help me set up my appointment to the time Chris and Travis left after fixing my issue my experience was great. They were incredibly friendly, informative, up front with their pricing and services, and took the time to answer any questions I had. Although it stinks we had a clog and had to call a plumber, I’m glad I called Big City because I’ve found a company that I can trust. I will definitely be calling them for any future plumbing needs! "
February 4, 2021

"Joey and Travis came out to investigate two leaking showers and a broken faucet. They were very upfront with me about trying to repair vs replace and the costs associated with both. They were able to repair two of the issues and replace one part. They were so friendly and I really appreciated their help in making cost effective repairs. This is our third time using Big City Plumbing and we’ve been so pleased with them every time. They are quick to schedule appointments and are very easy to work with."
February 2, 2021

"Big City Plumbing came out and found a broken water line between the city meter and my house. They systematically eliminated parts of the system being the cause and dug outside to locate where the line came into the house. They found it where we did not suspected it would be. We haven't repaired the leak yet but they were very courteous and did what needed to be done to find the problem. They kept us apprised of the cost and sent an estimate to complete the repairs promptly. Yes, we highly recommend them and would use them again."