Reviews

July 2, 2023

"I was very happy. The two plumbers were dispatched even earlier than expected. They did a great job, improved on the problem, and the price was very fair. I will use them again."
June 18, 2023

"Last week we bought a new dishwasher. When they got here to install it, we learned we needed a shut off valve installed first.I called Big City and talked to Raphela. She told me their first available would be in 2 days . I was okay with that.They were here in the spring to drain my water heater and was told we needed the shut off valve then. It didn't seem urgent so i put it on "the list of things to do" Then she told me if they had an opening beforehand they would let us know. Luckily there a time opened up .Gerald and Joseph were fast and efficient . Then we could proceed with the installation. I highly recommend Big City Plumbing. Great Service ."
June 16, 2023

"The old adage "big things come in small packages" is fitting for Big City Plumbing! I had the absolute honor of being a first-time customer of this company and was thoroughly impressed with their professionalism, quality, and customer relationship management. Chris and Joseph were excellent representatives and made me a lifelong customer. I highly recommend this company and can't wait for my next plumbing issue to arise so they come to the rescue again!"
June 9, 2023

Oz | 2023-05-30 17:06:26

"This family company is amazing, they care about their customers and show pride and their work. The office staff kept me informed of when the field workers will be on their way. The field employees provide a step-by-step plan of action and executed on point. I highly recommend big city plumbing for all of your plumbing needs they are very helpful, on time, and give their customers a satisfaction guarantee job well done."
June 2, 2023

"From start to finish, meeting Travis and all of the people who moved our project along, Big City was amazing! We finally had to get off the well and get city water and they did the entire installation. Front office staff Rafaela, Amber and Patricia were prompt at providing paperwork and communicating information and were a pleasure to work with. The excavation team worked hard to make their way from the meter to the house and since we live on a lot of rock, that was not an easy task! Our plumbing boots on the ground Luis, Joseph and Jarvis were always on time, thorough, and communicated with us at every step of the way. They were professional and workmanlike. We will look forward to working with Big City Plumbing again on our next project! Thank you to all of you."