Reviews

July 18, 2023

"Starting with the front office, all was efficient and pleasant, and I was scheduled promptly. I asked for information on the unit they planned to install and received it right away. Luis "
July 13, 2023

Perry Jordan | 2023-07-12 17:51:36

"Rafaela was so pleasant and helpful on the phone. She made every effort to dispatch a crew to come and assess our water heater. Luis and his assistant also did a great job. They were very courteous and workmanlike. Thank you, Big City! Perry and Mike Jordan"
July 2, 2023

"I was very happy. The two plumbers were dispatched even earlier than expected. They did a great job, improved on the problem, and the price was very fair. I will use them again."
June 22, 2023

2024-10-28 | 07:25:10

"I have used Big City on two different homes, and one was a leak under concrete foundation. Very difficult to find and repair. The cost was by far the lowest estimate.__Always prompt and very receptive if any additional repairs needed. They are good working with insurance claims also. claudia"
June 18, 2023

"Last week we bought a new dishwasher. When they got here to install it, we learned we needed a shut off valve installed first.I called Big City and talked to Raphela. She told me their first available would be in 2 days . I was okay with that.They were here in the spring to drain my water heater and was told we needed the shut off valve then. It didn't seem urgent so i put it on "the list of things to do" Then she told me if they had an opening beforehand they would let us know. Luckily there a time opened up .Gerald and Joseph were fast and efficient . Then we could proceed with the installation. I highly recommend Big City Plumbing. Great Service ."