Reviews
May 6, 2025
2025-05-07 | 08:25:04
"Communication was great. Gerald was always in touch with me to make sure I knew what was going on and how much it was going to cost me before they started with the work. He did work on a water heater that I already paid to have installed and they did it incorrectly. So six months later, I’m paying someone again to fix their mistake and a gas leak. This is my second or third time using them and I highly recommend them."
May 6, 2025
2025-05-06 | 22:25:26
"Arrived in timely manner, courteous and very professional, after job completed, they cleaned outside work so that it was spotless. I strongly recommend Big City Plummers. There are the best."
May 5, 2025
2025-05-06 | 08:25:05
"I received a notification from SAWS that I had a possible major leak and had used 3300 gallons of water in a short period of time. I was shocked by the notification, so called Big City Plumbing and they were able to come out this morning. They performed toilet dye tests, hydrostatic test and no leaks were indicated. Makes me think that the water meter was not working correctly. Chris and Paul were courteous, efficient and a pleasure to work with. I will definitely keep their number in my phone for any future services. Thanks for the peace of mind!"
May 5, 2025
2025-05-06 | 22:25:21
"Great service and fair prices. I would recommend this company."
May 4, 2025
2025-05-05 | 08:25:05
"My first experience with Big City Plumbing was very positive. On the administrative side, Rafaela & Patricia were so helpful and friendly, worked to get me scheduled on short notice, and kept me updated on the status of my call, throughout. Chris, our plumber, was prompt, professional, and took the time afterwards to explain what had been done. On the whole, response times were excellent, communication was clear, and as far as I can tell, the tests and repair were done well. I'll certainly consider using Big City Plumbing for future plumbing work."- 1
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