January 31, 2019
maggie rios
2024-08-30 | 08:10:11
"After numerous calls to other plumbers, I called Big City Plumbing. Audra was great at listening to my problems, answering my questions, and then was able to give an exact quote. She scheduled someone to come out within the next few hours with no added emergency fee. I received a text message when the plumber was dispatched. I'm always a little skeptical when someone comes to my home that they may not have my best interest or try to up-sell me on other items because I don't know about that particular field. Well, Antonio Solis came to my home, was very friendly, polite, knowledgeable, took the time to answer all my questions, and never seemed to be rushing. I felt appreciated from beginning to end, and I will be sure to contact them for all my additional plumbing needs. I also liked that my receipt was emailed immediately to me. Thank y'all so much!"
January 29, 2019
Fernando Jasso
2024-08-30 | 08:10:12
"Needed a gas permit puled. Couldnt afford the price other plumbers wanted for their service. Mr. Chapman was able to do the service at a price i was able to afford. Thanks Travis!! Fernando "TOMO" Jasso"
January 27, 2019
RanchStock Stray
2024-08-30 | 08:10:12
"Friendly, ontime service, highly recommend this company."
January 16, 2019
Michelle Robertson
2024-08-30 | 08:10:12
"Hello all! Toby and Luis came to fix my bathroom sink. They were professional, courteous and knowledgeable about the issue and fixed it in an expedient manner. I would definitely recommend Big City Plumbing, especially Toby and Luis for any of your plumbing needs. Awesome job guys thanks--Michelle"
January 11, 2019
Dana Martinez
Dana Martinez | 2019-01-07 15:29:50
"A week ago, one side of a rental duplex property had a water leak. I had asked some friends I know for names and numbers of plumbers. Got responses, called and no answer. Then I remembered about Big City Plumbing. I knew the wife of the owner and had referred people to them before, but I had never personally used their service. So I called to see if the could come for an estimate. They were booked solid for the day, but they said yes, they would fit me in. I called back 2 hours later and changed my call from an estimate to repair. They said no problem. On a bay they are booked solid. A hour goes by and I get a text from a number I am not familiar with. I open the text, it is a photo of Homer, from Big City Plumbing, he will be the plumber that will be coming to my address and will be there shortly. That is amazing. especially since I have not used this company before, I am now aware of who the plumber is, what he looks like and a time frame. In this day in age, that is above and beyond! Then he shows up, my father explains the situation, voices all his concerns and everything he wants looked at, fixed and checked. Homer does everything my father asked, was very professional, did not talk down to my father nor did he assume my father knew what he meant to say. Homer took his time, did an amazing job. Was so professional. My father was pleased. Today, the other side of the duplex had an emergency. I called Big City Plumbing, they were open today, Audra is so sweet and professional. Sets up an appointment for me and less than an hour later, I get a text message from Big City Plumbing with a picture of Charlie who will arrive shortly! Charlie gets here, fixes the problem, is so nice, professional, patient, courteous and did an impeccable job. I have never had this type of professionalism and courteousness from a company. From the moment you call for assistance till the moment they drive away. We will now only use Big City Plumbing!"
