Reviews

February 14, 2022

"Luis and Joseph came to repair a leaky outdoor faucet. They arrived on time and fixed the problem. They were very courteous and professional."
February 2, 2022

2025-05-02 | 14:50:32

"This company is amazing! We have an older house and had been having plumbing back up issues on and off for a year. This time we did everything we possibly could and could not unclog it so had to call a professional. We called several different places and between outrageous prices and no shows we could not find a plumber to come out and help! Thankfully a friend recommended Big City Plumbing! From the moment we called the lady, Rafaela who answered was so professional, friendly and genuinely concerned with helping us asap! (we didn't have restroom access for 4 days at this point) She gave us prices up front and they were VERY REASONABLE and VERY AFFORDABLE compared to other places we called! We called late in the day so they had someone go over the next day asap. The technician was thorough, professional and took his time assessing the issue and explaining what he was doing. After he checked everything he determined the issue was past our property line and had to do with the city lines. To help us even more, he went and marked the road where the issue was so that when SAWS came they could locate the issue. The tech had a written statement put together for us that stated everything Big City Plumbing did and that it determined the issue needed to be fixed by the city. They told us to call SAWS and to print the statement out and put it on our front door for SAWS. The city came the next day and with the detailed report provided by BCP they acknowledged they were at fault and immediately fixed the issue that day! BCP made this unfortunate experience so much easier! They care about their customers and I HIGHLY recommend them!! Although I hope I never have any issues again I can say if I ever do they will be the first ones I call!! Thank you again BCP for your great service!"
January 28, 2022

Charlotte Wright | 2022-01-27 21:30:32

"Joey and Timothy repaired a leak in my water pipes today and did a great job! They were very professional and answered all my questions. I appreciate the quality of work performed at a reasonable rate. I will definitely recommend Big City Plumbing! "
January 28, 2022

Nitasha Noe | 2022-01-25 23:47:42

"Chris and Tim did an excellent job on fixing my issues with my plumbing. They explained what the issue was and finished in a reasonable amount of time. Awesome job guys! Thank you :)"
January 28, 2022

Great service!

"Chris and his partner, performed outstanding (and very fast) service today! Made life easy for me and even taught me a little about what caused the problem to prevent it in the future. 10/10 highly recommend."