Reviews
June 2, 2025
2025-06-03 | 09:25:06
"Used them for the first time because of a leak from the wall behind my toilet that was flooding my restroom. Rafaela helped organize a crew to get out quickly (because the water was not stopping so I had to turn it off) of which I am very appreciative of. She sent Cris and Paul over who recognized the issue, explained it, and fixed it within a reasonable time. They were upfront about prices and expectation, explained what was going on with the leak, and knocked it out quick. About what you'd want from one of these companies. I have no complaints and had about as good of an experience as I could want. The price 'seemed' fair as long as I got the work done by them, which I can understand and is reasonable. Nothing is free, however I didn't feel taken advantage of. I'm always wary of any sort of big sized organizations that do any sort of home repair, but I saw the reviews and figured they were worth a shot when I was in need. They impressed me enough to keep their number saved for next time. It's a win for them, and a win for me."
May 31, 2025
2025-05-31 | 09:10:05
"Big city plumbing was great in locating a plumber to come out regarding an emergency even when they were short staffed. Luis my plumber was very knowledgeable, patient, respectful, kind and he made sure I understood what was going on the entire time. Thank you!"
May 29, 2025
2025-05-31 | 09:10:06
"These guys were great. Showed up and identified the broken pipe underground in 15 minutes and had it all repaired in about an hour. Price was also better than any other quoted. Definitely calling them back for any future plumbing work."
May 26, 2025
2025-05-28 | 08:50:05
"We consulted with 3 other companies, this one had the best price and had the best communication. Very transparent. Thank you Patricia and Luis!!"
May 24, 2025
2025-05-26 | 08:30:07
"Thank you to Big City Plumbing for addressing our water pressure issues. Luis and Paul were professional when arriving and throughout the process of fixing the issues at our home. Provided great advice on simple repairs, so highly recommend BCP."- < Previous
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