Reviews

August 22, 2024

"Chris and Tim did an excellent job. They answered all my questions and were very personable."
August 21, 2024

"After a sudden leak we stressed. I did what anybody did and called the previous plumbing company that has always serviced our home for 4 years and spent $10,000 with on “upsells”. Always fooled by these “highly rated” big name plumbers their customer service and SERVICE don’t align. My original quotes from multiple big name plumbers were $2500. Me and my spouse felt that something didn’t align…we searched and read reviews and found Big City Plumbing. Professionalism, Punctuality, Customer service are just some of the things they deliver on most IMPORTANTLY THOUGH A transparent rate per hour and honest approach to the problem.__They booked us the next day, and we paid SIGNIFICANTLY less. Their service had us rethinking how many times someone in a trade may have been halfway honest or ripped us off. Rafaela was the phone op who booked us but highlighting the two people to ask for. Tradesman Plumber Mr Gerald Johnson and his apprentice Paul assesed the problem and it was something MUCH simpler than what other companies fear mongered it to be.__In conclusion, they earned a life long customer. Ask for Gerald Johnson. I can’t thank y’all enough. I recommend them to everyone from now on. Stop looking and call them FORREAL!!!!!"
August 19, 2024

"Excellent service. Plumber came promptly, solved the problem and left everything clean and tidy."
August 17, 2024

2025-05-02 | 14:50:17

"Wow - Big City Plumbing just became my new favorite plumbers to call in a pinch. Of course, our leak started on a Friday afternoon and they generously squeezed us into the schedule and had us all fixed up by 5pm on Friday. Chris was our technician and he took care of everything in our front yard without me having to come home In the middle of the day. He was so communicative, professional, efficient and kind. I am so grateful and will definitely be calling Big City Plumbing next time we need a plumber"
August 16, 2024

2025-05-02 | 14:50:17

"Travis and his crew always provide 5 star service. Gerald and Paul did a great job descaling the built up calcium on our tankless water heater and getting the water pressure going as it should be. I highly recommend Big City Plumbing as I’ve been using them for 10+ years. Honest and reliable. Thank you Travis & Patricia!"