Reviews

September 6, 2023

Sandra and Mel Martin | 2023-09-06 03:32:37

"We were very pleased with the work done by Byron and Donald. They were friendly and professional and worked quickly in unclogging a shower drain and fixing a slow running faucet. We would be glad Rob recommend them. Mel and Sandra Martin"
September 6, 2023

"Second time using Big City and again great service. Chris was professional , polite and take time to explain everything."
August 31, 2023

"I had Big City Plumbing come out to fix a leak occurring in my yard. Plumbers Tim and Luis came out on time, identified the leak (right before my pressure regulator) and were quickly able to fix it. They also recommended some other services which I took advantage of. The work was well done and at a good price, and they were very helpful and knowledgeable."
August 28, 2023

Bruce Burrier | 2023-08-26 13:14:09

"I called for a clogged toilet and backed up shower. I received a call and text, with picture when the techs were headed my way. Professional, kind and knowledgeable. Within 45 minutes the job was completed. Byron and Joseph obviously knew what they were doing. The cost was more than what I was quoted but still a very good deal. I will use these guys again if I have plumbing problems. Thank you. Bruce Burrier "
August 11, 2023

Homeowner

"Where do I begin? Big City exceeded every expectation I could imagine. I have never received such good service, whether it be from Travis, Patricia, Rafaela, or Emily in the office or whether it be from Cris my plumber or his assistant Jarvis, for one. It started with Cris locating a yard leak that a couple of irrigation professionals did not find. Then Cris checked a toilet that was again found to have fine tree roots clogging it. So I hired Big City to repair a plumbing leak beneath my home which involved tunneling. Travis spoke at length with me about the process, and he kept me informed on all the steps. All the office staff were immediately available to answer my questions by phone and/or email. Cris was suberb on the job; he took photos of the pre- and-post repairs and showed me the work. They took such good care of me. I love the availability, the honesty, the transparency, the quality of work. and the teamwork. I am so happy with all the work that was performed and grateful that Big City was recommended to me. "