Reviews

May 5, 2025

2025-05-06 | 08:25:05

"I received a notification from SAWS that I had a possible major leak and had used 3300 gallons of water in a short period of time. I was shocked by the notification, so called Big City Plumbing and they were able to come out this morning. They performed toilet dye tests, hydrostatic test and no leaks were indicated. Makes me think that the water meter was not working correctly. Chris and Paul were courteous, efficient and a pleasure to work with. I will definitely keep their number in my phone for any future services. Thanks for the peace of mind!"
May 5, 2025

2025-05-06 | 22:25:21

"Great service and fair prices. I would recommend this company."
May 4, 2025

2025-05-05 | 08:25:05

"My first experience with Big City Plumbing was very positive. On the administrative side, Rafaela & Patricia were so helpful and friendly, worked to get me scheduled on short notice, and kept me updated on the status of my call, throughout. Chris, our plumber, was prompt, professional, and took the time afterwards to explain what had been done. On the whole, response times were excellent, communication was clear, and as far as I can tell, the tests and repair were done well. I'll certainly consider using Big City Plumbing for future plumbing work."
May 4, 2025

2025-05-05 | 08:25:05

"Estimates were clear and concise, with no unnecessary upselling. The office kept me apprised of the scheduling of the work to be performed. The plumbers did a great job of repairing the problem. Will definitely use them again in the future."
April 30, 2025

Consistently excellent

"These folks have been out to my home 5+ times already for various projects and they're always extremely professional, courteous, and honest. They've never been pushy over adding services, and they've always been open and transparent about the value and urgency of things they've proposed."