Reviews
September 15, 2022
2025-05-02 | 14:50:31
"I called BlueFrog first bc I just had them put in a new AC and was a “member.” BlueFrog plumber came out, looked at the pipe that needed to be removed & capped. And quoted me over $800. I verified that the 10 minute job of disconnecting 2 pipes and capping 1 was $800. He said yes. Another company had quoted me $275-$325. I called Big City after a recommendation of a former employee of theirs (bf of the liquor store clerk - long chain story). The guy came out said it will be $200-$300 based on how it goes, no more than $300. Took them 10 minutes. Charged me only $200!! Offered to re-light all pilots. Definitely would use Big City again!!"
September 13, 2022
2025-05-02 | 14:50:31
"Called in for a quote and it was actually honored when the tech arrived. No pressure to upsell services or products, which was appreciated. Signed up for a service plan and actually saved a few dollars in the end. Got my 14 yr old water heater replaced and Joey did a great job. Arrived early, was quiet, efficient and cleaned up after himself. He took the time to explain properly operating it and assured us the unit was properly sealed for CO2 leaks and how to check for future reference. Both ladies I spoke to over the phone also answered my many questions and without attitude or sounding bothered. They both were very helpful and encouraged me to call back if I had more inquires. Great customer service both in-house and with the plumber (Joey) out in the field. Wouldn't hesitate to call Big City Plumbing for future plumbing issues."
September 4, 2022
""
August 25, 2022
"This is by far the best plumbing company I have used!! They are prompt, professional, and thorough. They were able to answer any questions I had. Reasonable prices made it possible for me to get a low water pressure situation fixed. Great customer service. Thanks a bunch."
August 18, 2022
"Yesterday was the second visit from Big City Plumbing with Joey and James doing t he work. They finished a repair to the disposal and checked that the new dishwasher installation last Friday was not leaking. Then they installed my long awaited refrigerator. They did such a good job and made it ready to receive my items to be cold or frozen again. It was so great working with this company and I will be contacting them again. Thanks to all of you! Shirley Bartels at The Towers"
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